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KML to Layer issue

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Does anyone in here have an issue with KML to Layer ?  My ArcGIS at work and home failed and produced nothing.  Is there a bug for that ?

I am using ArCGIS 10.1 SP 1  Build 3143 ?

 

It looks like my computer may have missed some latest files such as msxml or .NET framework it needs to run properly.

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any error box or notification arises? or just blank ?

Im not using arcgis 10.1 unfortunately, I use version 10 SP5 and it works fine

if you suspect any missing requirement, you may review arcgis 10.1 requirement and reinstall and dont forget to repair arcgis 10.1 installation.

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